Effective Date: 8/25/2023
1. Information We Collect:
Information collected directly from you: We may collect personal information directly from you, for example, through a web form, when you contact us directly by phone, in person during the inspection process, or at an event:
- Personal Information: This includes your name, email address, phone number, mailing address, and other contact details that you provide to us.
- Payment Information: If you make payments for our services, we may collect payment card information and billing details.
- Demographic Information: We may collect information about your location, preferences, and other demographic details.
- Communication Data: Information you provide when you contact us, such as emails, chat messages, and other correspondence.
- Usage Information: We may collect data about how you use our website, including your browsing history, pages visited, and interactions with our content.
- Information Collected From Your Device: Our website may use technologies such as cookies, web beacons, pixels, and other similar technologies to automatically collect certain information from your device including, for example, your IP Address, date and time of your visit, browser and operating website.
- Information Collected From Our Partners: We may collect personal information about you from our third-party partners and combine it with other information we collect. Personal information we collect from our partners may include, for example, your demographic information, shopping history, and geographic location.
2. How We Use Your Information:
We may use your information for the following purposes:
- Providing Services: To deliver our remodeling services, communicate with you about project details, and fulfill your requests.
- Customer Support: To respond to your inquiries, assist, and address any concerns you may have.
- Payment Processing: To process payments for our services and manage billing.
- Marketing and Promotions: To send you promotional materials, updates, and information about our services, with your consent where required.
- Improvement of Services: To analyze usage patterns, gather feedback, and enhance our services based on user preferences.
- Legal Compliance: To comply with legal obligations and regulatory requirements.
3. Sharing Your Information:
We may share your information with:
- Service Providers: Third-party vendors and partners who assist us in delivering services and improving customer experience.
- Legal Authorities: When required by law or in response to valid legal requests, we may share your information.
4. Your Choices:
- You can opt out of receiving marketing communications from us by following the instructions in the communication or contacting us directly at firstname.lastname@example.org.
- You can update or correct your personal information by contacting us at email@example.com.
- You may have rights regarding your personal information, including access, deletion, and correction. Contact us for assistance.
5. Data Security:
We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
6. Third-Party Links:
8. Contact Us: